Shipping Policy
Shipping Policy
At Pet Happy Tails, we want your pet products to reach you quickly and safely. Please read our shipping policy to understand how we deliver your orders.
Order Processing
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
We offer reliable shipping Worldwide:
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Express Shipping | 1–3 business days | Calculated at checkout |
Delivery times may vary depending on location and unforeseen circumstances.
Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can use this number to track your package until it arrives at your door.
Damaged or Lost Orders
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If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
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For lost orders, we will investigate and ensure a replacement is sent if necessary.
Questions?
If you have any questions about shipping, feel free to contact our Customer Care team at:
📧 Email: support@pethappytails.com