Terms and Conditions

Welcome to Pet Happy Tails. By accessing or using our website (https://pethappytails.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or making a purchase.

1. General Information

Pet Happy Tails is an online store offering carefully selected pet supplies and accessories.

All content, products, and services provided on this website are intended for lawful use only.

We reserve the right to update or modify our offerings at any time without prior notice.

2. Website Use

By using this website, you agree not to:

• Use the site for any unlawful or unauthorized purpose

• Attempt to interfere with the website’s functionality or security

• Reproduce or misuse any content without written permission

3. Account Responsibility

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login information

• All activity that occurs under your account

• Ensuring your information is accurate and up to date

We are not responsible for unauthorized access caused by user negligence.

4. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate and up to date.

However:

• Prices and availability may change without notice

• Product colors may vary slightly depending on screen settings

• Minor differences in packaging or appearance may occur

5. Orders & Payment

All orders are processed within 1–2 business days after payment confirmation.

We accept payment methods displayed at checkout.

We reserve the right to refuse or cancel any order if necessary.

All sales are final except where products arrive damaged or defective, as outlined in our Return Policy.

6. Shipping & Delivery

Shipping is available based on the options displayed at checkout.

Estimated delivery times are provided for guidance only and are not guaranteed due to carrier delays or external factors.

Pet Happy Tails is not responsible for delays caused by shipping carriers or customs processes.

7. Returns & Refunds

Returns are only accepted for items that arrive damaged, defective, or incorrect.

Claims must be submitted within 48 hours of delivery with supporting photos.

For full details, please refer to our Return & Refund Policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Pet Happy Tails.

You may not copy, reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

Pet Happy Tails is not liable for any indirect, incidental, or consequential damages arising from:

• Use of our website

• Delays in shipping

• Product misuse

We do not guarantee uninterrupted or error-free website access at all times.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 support@pethappytails.com

❤️ Brand Footer Message

Pet Happy Tails is committed to providing high-quality, carefully selected pet essentials designed to improve the everyday lives of pets and their owners.