Terms and Conditions

Welcome to Pet Happy Tails! By accessing or using our website (https://pethappytails.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

  • Pet Happy Tails is an online retailer of high-quality pet products.

  • All content, products, and services offered on this website are intended for lawful use only.

2. Account Responsibility

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account information.

  • You are responsible for all activities that occur under your account.

3. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • Prices and availability are subject to change without notice.

  • Colors of products may vary slightly due to monitor settings.

4. Orders and Payment

  • Orders are processed within 1–2 business days after payment is confirmed.

  • We accept payments via the methods displayed at checkout.

  • All sales are final except for damaged items, as outlined in our Return Policy.

5. Shipping and Delivery

  • Shipping is available within Canada only.

  • Estimated delivery times are provided but are not guaranteed due to unforeseen delays.

  • We are not responsible for lost or delayed shipments caused by the carrier.

6. Returns and Refunds

  • Returns are only accepted for damaged items.

  • Claims must be submitted within 48 hours of delivery.

  • See our Return Policy for full details.

7. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Pet Happy Tails or its content suppliers.

  • You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

  • Pet Happy Tails is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee that the website will be uninterrupted or error-free.

9. Privacy

  • Your personal information is handled according to our Privacy Policy.

  • By using our website, you consent to the collection and use of information as described in that policy.

10. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time.

  • Continued use of the website after changes constitutes your acceptance of the updated terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact our Customer Care team:
📧 Email: support@pethappytails.com